To address the growing urban density problem, the city wanted to update its urban planning process and move context to neighborhoods rather than arbitrary plots. They wanted to create a self-service information system to make official planning more accessible to the public.
Our first step was improving the planning posters—complex, information-heavy maps that had no standards or guidelines for visual design. Instead, each architecture and engineering firm created their own poster, with their own styles.
Ox communicated with engineers working for the city to better understand their process and tools. We focused on simplicity and readability, and took into account the more broad-stroke (but legally binding) styles from the planning level above, creating visual styles that felt part of the same process.
These are very technical and dense books, not easy to consume. They target two audiences with different needs: the public, and politicians. 30 books must be produced and updated over the space of years, which can be slow and costly if outsourced. On top of that, it had an overcomplicated visual system, lacking in functionality and accessibility.
Through a preliminary workshop, we diagnosed a fragmentation, both in online information and expert knowledge within the government itself. Already running multiple online portals, each providing access to its own set of information, the City of RVK teams were siloed and not working together.